Faq

Frequently Asked Questions



How can I list a new coin?


If it is a new and untested currency we do accept Pay to List service. Currently, there is a setup fee of .50 BTC and a yearly fee of 0.25 BTC - this yearly fee does not apply to coins that have a trading volume of at least 0.2 BTC over a three (3) weeks period. In order to list a coin, its wallet must have an open source code available for inspecting trojans and other malware that could manipulate Iciea as a service.


Can you list/unlist a currency?


The simple answer is Yes! We are limited by hardware, and some currencies will be unlisted if they do not have a 0.2 BTC Volume over a period of three (3) weeks. We do however offer an un-listing guarantee program, where the community can pay a yearly fee in order to keep the currency listed. The fee is currently set to 0.25 BTC/year.


What is Iciea?


Iciea is a cryptocurrency exchange platform with a wide range of cryptocurrencies that hosts the most important market players. We enhance cooperation with the most popular cryptocurrencies in the market and provide the possibility to gain profit of electronic money..


Are my personal information protected while using Iciea?


Yes, they are! Attack-proof encryption is used by the system that excludes any threat of access or forgery of the electronic wallets and accounts. Bitcoin and other currencies are strongly protected and anonymous, and cryptocurrencies do not save any personal data of the owners and their electronic wallets. Iciea does not share or distribute any information of its users by anyway.



Are there any fees for using Iciea?


Iciea fulfills exchange trades and charges a commission from each trade. Commission amount depends upon the currency type however does not exceed 0.2% of the trade amount as a general rule.



How does Iciea calculate balances and trades?


Iciea fulfills exchange trades and charges a commission from each trade. Commission amount depends upon the currency type however does not exceed 0.2% of the trade amount as a general rule.



How quickly does Support Team respond to a request/ticket?


Users and their safety are our main focus, and we constantly work on the improvement of our Support Team performance. We respond to our users usually within an hour, but sometimes it takes up to 24 hours to resolve the issue. .



Can I change the associated with my account email?


Changing the associated email is possible; You can do so by visiting this page: Change email. Insert your new email and then verify it from your old one. If you cannot access the old email, you have to contact support.


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